DOMESTIC SHIPPING

Shipping is Free for orders over $50 within Australia.

Orders less than $50 are charged a flat rate of $10 for Standard and $20 for Express.

All orders are shipped via Australia Post.

 

INTERNATIONAL SHIPPING

International shipping is $35 or free for all orders over $200.

 

RETURNS

Returns and exchanges are welcome for any of the following reasons:

The size you ordered doesn’t fit
The item was received in a faulty or damaged state
You received the incorrect style
You received the incorrect size

PLEASE NOTE: WE STRICTLY DO NOT ACCEPT RETURNS/REFUNDS ON SALE ITEMS AND SWIMWEAR

Please contact us at online@thempeople.com.au before you send your item back, stating your issue and whether you would like an exchange or a refund. If we don’t have any other sizes left in stock we will refund your money back once we have received your item.

All items must be shipped back to us with tracking to the following address:

People
5-9 Brook Street
Sunbury
VIC, 3429
Australia

Items being sent back must be received within 14 days of original purchase date for Australian customers and 30 days for International customers.

Items must be sent back in their original state with all swing tags and labels attached or the return cannot be accepted.